Refusal of Service and Pilot Authority
- The company reserves the right to refuse service to anyone deemed a threat or unfit to fly due to national security concerns.
- The Pilot in Command (PIC) has the final authority to decide whether to proceed with the flight or not.
Compliance with Pilot Instructions
- Passengers are required to follow all instructions provided by the pilot.
- Failure to comply may result in the termination of the tour without a refund.
Inappropriate Sexual Activity
- Inappropriate sexual activity on the plane is strictly prohibited.
- If such activity occurs, the flight will be terminated, and a $200 cleaning fee will be charged.
Unforeseen Circumstances
- If the tour is affected by adverse weather, Temporary Flight Restrictions (TFRs), or unforeseen maintenance issues as determined by the pilot, passengers may rebook their tour at no additional cost. No refunds unless trip protection has been purchased.
Identification and Waivers
- All adults must bring a valid ID and complete the online waiver prior to the flight.
- If a passenger fails to provide a valid ID, the tour will be canceled, and no refund or rebooking will be provided.
Passenger Changes
- To change the name of each passenger on a reservation, a $99 fee will apply.
Weight Limitations
- The total combined weight of all passengers must not exceed 500 lbs.
- The maximum weight per individual passenger is 250 lbs.
- Passengers may be weighed to ensure compliance with weight restrictions.
- If the weight limitation is exceeded, a $99 fee will be charged to recalculate the weight and balance for the aircraft.
Cancellation Policy
- We kindly request a courtesy of 24 hours' notice for all cancellations, a $99 rebooking fee will be applied.
- Trip Protection Reservations: Purchasing Trip Protection allows Guests to cancel at any time, for any reason, up to 6 hours before departure and receive a refund of the original purchase price.
- Refunds will be for the full reservation amount, less the cost of Trip Protection and processing fees (33% total).
- Cancellations made less than 6 hours before the flight will be considered a no-show, and no refund or rebooking will be provided.
No Shows
- Passengers who do not show up for their scheduled tour will not be eligible for rebooking or a refund.
Food and Drink Policy
- No food or drinks are allowed onboard unless specifically authorized by the pilot.
No Smoking Policy
- Smoking, including vaping, is strictly prohibited on all flights.
Cleaning Fee
- A $200 cleaning fee will be charged if a passenger misses the provided sick bag.
Pilot for a Day
- One passenger may take the controls for a portion of the flight under the guidance of a Certified Flight Instructor (CFI) at no extra charge.
- Pilot tips are appreciated but not required.
Sales and Refunds
- All sales are final. Refunds are not provided unless Trip Protection is purchased.
- Passengers are encouraged to book tours early in their stay to allow flexibility for rebooking if needed.
Weather Conditions and Safety Precautions
- The Pilot in Command has the ultimate responsibility for flight safety and may cancel or terminate a tour at any time if safety concerns arise.
- This includes tours planned for special occasions such as birthdays, anniversaries, and proposals. No exceptions will be made.
Arrival and Late Policy
- We understand that Los Angeles traffic can be unpredictable, and we encourage passengers to plan accordingly.
- Passengers must arrive at the terminal at least 15 minutes before their scheduled departure time.
- A 10-minute grace period is allowed for late arrivals. Beyond this, a $99 rebooking fee will apply.
Trip Protection
- Trip Protection offers enhanced flexibility:
- Cancel for any reason, up to 6 hours before departure, and receive a refund.
- Refunds exclude the cost of Trip Protection and processing fees (33% total).
- Cancellations made less than 6 hours before departure are considered no-shows, with no refund or rebooking.
- Not valid with 3rd party sales.